Should you ever encounter a situation where a patient is injured or makes an accusation or if you or your pet are injured, you must report it immediately to facility staff. Make the decision quickly to terminate the visit if necessary. If something unusual has occurred during your visit let the PAWS Executive Director or Board Member know immediately. We want everyone to have a positive, safe, worthwhile experience!
If you have an incident with your pet outside of a PAWS visit you are also required to report it to the PAWS (ie major surgery, incident with another dog, dog bite), as this could affect your pets ability to visit (ie. they become shy, nervous, scared)